No Cost Dementia Care

For families with traditional Medicare and a dementia diagnosis.

Specialized Neurology Care, Made Simple

The Guiding an Improved Dementia Experience (GUIDE) Model works to improve quality of life for people with dementia, lessen the load on unpaid caregivers, and keep families in their homes as long as possible.

24/7 Support

Access to specialized neurologists, behavioral health providers, APPs, and more within weeks

Covered Visits

Eligible Medicare beneficiaries can access care at no additional cost to you

Appointment Available within Weeks

Synapticure is an Established GUIDE Model in all 50 States

Respite Care Services

Eligible beneficiaries can receive covered respite services for unpaid caregivers

Am I Eligible?

You may be eligible if you:

• Have traditional Medicare Parts A & B as your primary insurance
• Have a confirmed dementia diagnosis (including Alzheimer’s, LBD, FTD, vascular dementia, etc.)
• Are living at home or in the community

You are not eligible if you:

• Have a diagnosis of mild cognitive impairment
• Are enrolled in Medicare Advantage
• Are residing in a long-term care facility, skilled nursing facility, memory care facility, or long-term residential care facility
• Are participating in hospice or a PACE organization

The Synapticure Way

When you begin your journey with us, you can expect to:

Start a Connection With a Personal Care Navigator

Dedicated care navigation is available to help you manage care, schedule appointments, access services, and navigate home-based or community support for you and your caregivers.

Meet Your Specialized Cognitive Care Team

Access expert care with personalized plans for treating dementia symptoms.

Receive Ongoing Caregiver and Family Support

Access community services, future planning, caregiver education, monthly skills training, respite care (if eligible) and more at no additional cost.

Frequently Asked Questions

What is GUIDE?

Guiding an Improved Dementia Experience (GUIDE) is a Medicare model that focuses on improving the quality of life of patients living with dementia and their caregivers at no additional cost. This initiative focuses on dementia care management to reduce strain on unpaid caregivers and enable people living with dementia to safely remain in their homes and communities.

What are the benefits of enrolling in GUIDE?

Enrolling in the GUIDE Model through Synapticure offers many benefits, including:

• 24/7 Phone Line: Access to a helpline with triage support available at any time.
• Respite Care (if eligible): Some covered hours of respite care are provided by Medicare each year, providing temporary relief to unpaid caregivers.
• Care Coordination: Help you manage care, schedule appointments, access services, and navigate home-based or community support for you and your caregivers.

Who qualifies as a ‘caregiver’?

A caregiver is any individual who provides regular assistance to a person with dementia, Alzheimer's, or any other condition. This can include family members or friends who help with daily activities, medical tasks, and emotional support.

What are the benefits for caregivers and family members?

Caregivers and family members benefit from the GUIDE Model in several ways:

• Respite Services (if eligible): Temporary relief options that allow caregivers to rest and recharge while ensuring continuous care for their loved ones.
• 24/7 Helpline: A dedicated helpline available for any questions or concerns, offering round-the-clock support and guidance.
• Comprehensive Support: Coordinated care involving specialists and healthcare providers, including mental health professionals, to support the caregiver’s role.
• Care Navigation: Help from care navigators to arrange local services such as meal delivery, transportation, and community support.
• Educational Resources: Access to educational classes that provide valuable knowledge and skills for effective caregiving.

What is respite care and how does it work?

For eligible beneficiaries, respite care provides short-term relief for unpaid primary caregivers, giving them time to rest and recharge. This service allows a trained professional to care for your loved one at home or in a facility for a few hours or several days a week, ensuring continuous support.

If the covered hours of respite care are exceeded, you can continue using respite services at local rates. The respite service is based on geographic location and available partnerships.

Does my insurance cover participation in GUIDE?

GUIDE is a Medicare benefit. Beneficiaries with traditional Medicare (not Medicare Advantage) and a dementia diagnosis may be eligible for participation in GUIDE. If you are eligible to participate in GUIDE, you can receive access to these services at no additional cost.

If you do not have traditional Medicare, you may be eligible for other services that Synapticure can provide. We are in-network with major insurers, including Medicare and Medicaid.

How do I enroll in GUIDE?

To enroll in the GUIDE Model, book a no-cost intake with Synapticure. During this call, your care team will assess your eligibility for GUIDE. If you are not eligible, Synapticure may still be able to offer you additional services.

How does Synapticure work with my existing doctor(s)?

Synapticure collaborates with your existing doctors to ensure seamless management of your care. We work together to create and implement a personalized and comprehensive care plan that supports both you and your caregiver.

Your current provider remains your primary doctor. This service and our care team is in addition to the support you already receive.