Virtual Dementia care—from anywhere

Synapticure provides compassionate, personalized care for individuals and families living with cognitive diseases and conditions. Our team of expert clinicians and care coordinators ensure every patient has access to the care they deserve.

How we support Patients and Caregivers

Ready access to our doctors

Within 1-2 weeks of referral, including neurologists, psychiatrists and therapy providers with decades of experience caring for geriatric patients and caregivers living with dementia, including Alzheimer’s, FTD, Lewy-Body Dementia, Mild Cognitive Impairment, and Vascular Cognitive Impairment.

24/7 caregiver support

We provide education about the disease process, training on how to support a loved one living with the disease, access to support groups to manage the stress and challenges of caring for a person living with Dementia, and care coordination that enables caregivers to focus on their loved one (e.g., arranging meals delivery, transportation, managing referrals with other healthcare providers).

Coordination of respite care

Arranging for up to $2,500/year of in-home or residential care to provide short-term relief for caregivers with no cost-sharing.

Your virtual dementia clinic is here

Designed by a patient for patients, Synapticure is changing care experiences and outcomes for the patients we serve. Covered by most insurance and treating patients in all 50 states, our telehealth clinic works with you and your existing care team seamlessly, from the comfort of your own home (or when you’re on the road).

Dedicated Care Team

As a Synapticure patient, you will be paired up with a dedicated care team who will help you navigate every facet of the care system. Our Care Coordinators have deep professional and lived experiences with neurodegenerative diseases and are here to take the burden off of you—no matter what you need.

Dedicated Dementia Specialists

Every dementia patient and caregiver needs a dedicated clinician in their corner. Synapticure’s neurologists come from top clinical training programs and seamlessly coordinate care with your local physicians to ensure you get the care and cutting-edge treatments you need—right when you need them. No more long wait times, no more searching for answers—we’re here to be one step ahead for you. Read more about our doctors here.

Care from Anywhere

Our telemedicine platform lets you have your appointment from anywhere—right from your phone, tablet or computer. With our virtual approach, you can also easily include family and caregivers in your appointments, regardless of where they live or work. This provides family members with the ability to be more proactive in your care plan, to ask any questions they may have—even If they can’t travel to your in-person clinic appointments. Because our neurology team is licensed in all 50 states, we can also coordinate your care with your local neurologist who is not able to see you while you travel out-of-state.

Insurance Management & Prior Authorization

Our team understands the burdens our patients face in getting insurance coverage for the medications and equipment they need, and we ensure every Synapticure patient has rapid, expert support navigating the system. From supporting your next Open Enrollment decisions to ensuring you get rapid prior authorizations on new medications, your Synapticure team will get what you need done, quickly. Check out this blog from our medical assistant, Devin, talking about how we advocate for our patients in the prior authorization process.

Clinical Trials and Investigational Therapies

At Synapticure, we take a proactive approach to ensuring every patient is informed about clinical trials across the country. Your Synapticure neurologist and care coordinator will review your medical history, talk to you about your priorities, discuss the science, and overview the risk-benefits of various trials.

Proactive Genetic Testing & Counseling

We believe everyone with dementia should have access to genetic testing, regardless of family history or insurance coverage. Our proactive approach to genetic testing has not only been new to many of our patients but has also changed outcomes for some of them. Our care coordinators work with specialty labs to quickly ship you at-home genetic testing—at little or no cost to you whenever possible.

Telehealth Made Simple

We simplify neurological care, by providing access to expert neurologists and end-to-end care, so you can focus on what matters.

Synapticure Telehealth Made Simple

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Our patients love Synapticure

95

Patient NPS

38 is the average in Healthcare

1 DAY

Response time from Care Coordinator

<14 DAYS

To see our physicians

Yes, we’re that good

Synapticure and support with speech therapy has been a true blessing in helping to care for my wife with Alzheimer's disease. Today Kylee was able to bring out her thoughts as she changes.

The support my wife and I have received from Synapticure since my PLS diagnosis in 2024 has been nothing short of exceptional. The fact that their high-quality, compassionate care is delivered entirely via telehealth has made access incredibly convenient for us. Their knowledgeable team provides much-needed clarity and peace of mind from the comfort of home. Truly a five-star organization.

Synapticure has been an order of magnitude improvement in my care and scope of care (neurology plus behavioral health). Discussions are always open (both directions) and thorough. In between scheduled appointments, my care team is very responsive to questions and needs.

Our PCP was so impressed with the thoroughness of the notes from Synapticure. He was very excited about the new treatment options you recommended, which were new to him. For the first time, I don't feel like we're fighting the system alone.

What could have been traumatic was actually very pleasant. Raven brought out the best in him—he was totally at ease and actually proud of himself after the session. You wiped away any fear or doubt and proved that Synapticure is the real deal.

Thank you so much for creating this wonderful healthcare system. You are lifesavers in a world where we need all the help we can get. The care I've received from this dedicated team of professionals goes beyond any other healthcare available nationwide. Life with Parkinson's sucks but Synapticure helps guide their patients on how to live their best lives with chronic illnesses.

Great people all around. Taking great care of pALS and cALS. Predictable access and patient-centered support using a solid telehealth network.

Thank you for the access to genetic testing! It was discovered that I had a mutation of the SOD1 gene which has completely changed my treatment.

We love the kindness and care from Rebecca and Dr. Jaimie Hatcher-Martin. Great service offered to ALS patients as well as compassionate help and understanding!!!

The willingness of my neurologist to prescribe off-label has given me new hope in my fight with ALS. It allows me to try something new while waiting for a clinical trial. For anyone fighting ALS, time is of the essence and the speed that Synapticure is something other providers should strive for. Thank you for giving me hope!

Everyone from Synapticure has been VERY helpful; from Eva and Dr. Jamie Hatcher. They are so kind and make you feel comfortable. They never rush you and they get things done so quickly.